The integrated auto-number generator is designed to automatically generate unique reference or ticket numbers for each incoming call, case, or interaction within your Call Center Solution.
Efficiency: No need for manual ticket numbering; the system generates unique numbers for every interaction. •
Organization: Each interaction is easily identifiable with its unique reference number.
Tracking: Simplified tracking and reporting of customer interactions.
When a call or interaction is initiated, the auto-number generator will automatically assign a unique reference number to that interaction.
The generated number can be used as a ticket number, case ID, or reference for that specific interaction.
This number can be displayed on the agent’s interface for reference and can be included in customer records and reports.
Efficiency: No need for manual ticket numbering; the system generates unique numbers for every interaction. •
Organization: Each interaction is easily identifiable with its unique reference number.
Tracking: Simplified tracking and reporting of customer interactions.
Integration with Call Center Solution:
• The auto-number generator is seamlessly integrated into your Call Center Solution, ensuring that each generated number is linked to the relevant customer interaction.
• The reference numbers are stored in the system’s database for easy retrieval and reporting.
• The generated reference numbers can be used for tracking, reporting, and analytics, allowing you to monitor the performance and outcomes of each customer interaction.
• The integrated system ensures data privacy and compliance with industry regulations by providing a secure and tamper-proof method for generating reference numbers.
• The auto-number generator is designed to scale with your Call Center Solution as your business grows.