Welcome to ICT Solution, Your Premier CATI Solution Provider! At ICT Solution, we specialize in Computer-Assisted Telephone Interviewing (CATI) solutions designed to streamline your market research process and deliver actionable insights.

Professional Interviewing Services

Our professionally trained agents are here to handle all incoming calls from your customers. Whether it’s inquiries, order processing, or customer support, we ensure every caller receives prompt and courteous assistance.


Customized Survey Design

Need to gather specific information from your target audience? Our team works closely with you to design customized surveys tailored to your research objectives. Whether it’s customer satisfaction surveys, market segmentation studies, or product feedback surveys, we ensure your questions are structured to yield meaningful results.

Multi-mode Data Collection

Reach respondents through various channels with our multi-mode data collection capabilities. From telephone interviews to online surveys and mixed-mode approaches, we offer flexibility to meet the preferences of your target demographic.


Quality Assurance

Ensuring data accuracy and reliability is our top priority. Our quality assurance processes include monitoring and reviewing interviews in real-time, conducting follow-up calls for clarification, and implementing rigorous validation checks to maintain data integrity.

Real-time Reporting and Analysis

Gain actionable insights quickly with our real-time reporting and analysis tools. Monitor survey progress, track response rates, and visualize data trends with customizable dashboards and reports. Our advanced analytics capabilities empower you to make informed decisions based on up-to-date information.


Why Choose Us?


Experience and Expertise

With years of experience in CATI solutions, we have the knowledge and expertise to deliver results that exceed your expectations. Our team of skilled professionals is dedicated to providing top-notch service and support at every stage of your project.


Whether you’re conducting a small-scale study or a large-scale research project, our CATI solutions are scalable to meet your needs. We offer flexible pricing options and customizable packages to accommodate your budget and timeline.

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Client-Centric Approach

Your satisfaction is our priority. We work closely with you to understand your research objectives and tailor our solutions to meet your specific requirements. Our commitment to excellence ensures that we deliver results that drive actionable insights and meaningful outcomes for your organization.

Get Started Today!

Ready to elevate your market research efforts with our CATI solutions? Contact us today to learn more about our services and discuss how we can help you achieve your research goals. Let's embark on a journey of discovery together and unlock the power of data-driven decision-making!